Employee Engagement Masterclass

Course overview

This programme equips managers on how to engage, motivate and retain their employees by eliminating the three main causes of job misery.

Anonymity: When an individual feels unknown or invisible at work

Irrelevance: When an individual feels their work has no real impact on the lives of others and their absence from work does not make any difference in the organisation

Immeasurement: The inability of an employee to assess his or her own level of contribution and success.

Who should attend

• Leaders of small to mid-sized teams
• Middle and senior managers and their team members from the private, public and non-profit sectors.

Learning Objectives

• Describe the impact of their role behavior on how they perform their jobs as managers
• Describe the three underlying factors that make a job miserable, as presented in the 3 Signs of a Miserable Job Model
• Become proficient at motivating your team
• Inspire results
• Conduct influential coaching conversations
• Be an empathetic, take-charge, in-tune leader
• Gain clarity in your communication
• Identify strategies for overcoming the Three Signs
• Develop action plans for improving as managers by eliminating potential misery from their employees' jobs